Shipping policy
KA ANGLER is committed to providing reliable and efficient delivery services for customers across Australia. Orders are fulfilled through Australian warehousing and logistics partners.
Last updated: 27 August 2026
1. Australian Warehouse and Contact Details
KA ANGLER operates with local Australian warehousing and fulfilment support.
Warehouse location: Western Australia (WA)
Business address: Kaoz Angler Australia PTY LTD, 12 Uppill Place, Wangara WA 6065, Australia
Customer support: info@kaangler.com.au
Customer enquiries are typically answered within 1–2 business days.
2. Shipping Coverage
KA ANGLER primarily ships to addresses within Australia. Delivery availability depends on the destination, the items ordered and the services offered by our delivery partners.
Some remote or restricted locations may have limited delivery options or require additional delivery time. The delivery options available at checkout, or subsequently confirmed by our customer support team, will apply to your order.
3. Order Processing
Orders are normally processed on the next business day after payment has been confirmed.
- Orders are not processed on weekends or public holidays.
- Orders placed on a weekend or public holiday will be processed on the next available business day.
- Payment verification, address checks, stock availability or periods of high demand may occasionally delay processing.
You will receive a dispatch confirmation when your order has been shipped.
4. Delivery Time
Estimated delivery time within Australia is 5–8 business days from the date of dispatch.
This delivery estimate is a general guide and is not a guaranteed timeframe. Delivery to remote locations, carrier network disruptions, severe weather, public holidays and peak trading periods may result in additional transit time.
Order processing time and delivery time are separate. The 5–8 business day delivery estimate begins after your order has been dispatched.
5. Shipping Rates
All shipping rates below are stated in Australian dollars (AUD).
Free shipping: Orders with an eligible product subtotal greater than AUD 99 and a total order shipping weight of no more than 5kg qualify for free standard shipping within Australia.
The free shipping threshold is calculated using the eligible product subtotal after discounts. Shipping charges are not included in the threshold, and gift card purchases do not count towards the qualifying subtotal.
Orders with an eligible product subtotal of AUD 99 or less are charged according to total order shipping weight:
| Order shipping weight | Shipping fee |
|---|---|
| Up to 1kg | AUD 12 |
| Over 1kg and up to 3kg | AUD 17 |
| Over 3kg and up to 5kg | AUD 22 |
| Over 5kg | AUD 26 |
Orders weighing more than 5kg are charged AUD 26, including orders with an eligible product subtotal greater than AUD 99. Orders with a subtotal of exactly AUD 99 do not qualify for free shipping.
The shipping charge shown at checkout will reflect the order information available at that time. If a technical or data error causes an incorrect shipping charge to be displayed, we will contact you before dispatching the order.
6. Fishing Rods, Long Items and Bulky Products
Fishing rods, rod combinations, long items and bulky products are subject to the same weight-based shipping rates set out above. No separate fishing rod flat rate applies.
Carrier availability may vary according to the packaged dimensions and delivery address. If a carrier cannot service the selected address, we will contact you to discuss the available delivery options.
7. Tracking and Delivery Arrangements
Where tracking is available, the dispatch confirmation email will include a tracking number or tracking link. Tracking events are supplied by the delivery provider and may take time to appear after dispatch.
KA ANGLER does not guarantee that every delivery will require a signature or support authority to leave. These arrangements are determined by the delivery service used for the order.
Delivery to a PO Box depends on the products ordered, package dimensions and the delivery options available at checkout. If a PO Box cannot be serviced, we may ask you to provide an alternative street address.
8. Address Accuracy and Failed Delivery
Customers are responsible for providing a complete and accurate delivery address, recipient name and contact details at checkout. Please contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order has entered processing or has been dispatched.
KA ANGLER is not responsible for avoidable delays or additional costs caused by incorrect or incomplete delivery information, an inaccessible delivery location, or a failed delivery attempt, except where required by law.
If a parcel is returned because it could not be delivered, reasonable re-delivery charges may apply. We will contact you before arranging re-delivery.
9. Delayed, Lost or Damaged Shipments
If your order is significantly delayed, appears to be lost, or arrives damaged, please contact info@kaangler.com.au as soon as possible.
Please provide:
- Your order number.
- The recipient name and delivery address.
- A description of the issue.
- Photographs of the product and packaging if the shipment arrived damaged.
We will review the information provided and work with the delivery provider to investigate the shipment and arrange an appropriate remedy where applicable.
10. International Shipping
KA ANGLER currently prioritises delivery within Australia. International shipping may be available by quotation, depending on the destination, products, package dimensions and applicable transport restrictions.
Please contact info@kaangler.com.au before placing an international order. Any available shipping charges, estimated delivery time and additional conditions will be confirmed separately.
11. Australian Consumer Law
This Shipping Policy operates in accordance with the Australian Consumer Law. Nothing in this policy excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.
12. Policy Updates
KA ANGLER may update this Shipping Policy from time to time to reflect changes to our delivery services, rates or legal obligations. The latest version will be published on our official website. The version applicable when an order is placed will apply to that order to the extent required by law.
13. Contact Us
For questions about shipping, delivery availability or an existing order, contact:
Kaoz Angler Australia PTY LTD, 12 Uppill Place, Wangara WA 6065, Australia